Think twice before using Todd Transportation out of Rutland.
Todd, an affiliate of United Moving Company, moved us several times over the past dozen years or so and until about two years ago we had little to complain about.
This last time was a bit different.
Our things were moved into storage into their Rutland warehouse where we paid a princely sum of rent every month -- and come to find out that when we moved out in mid-November of 2007 we were not going to get any of our November rent back. Se la vie.
Another thing that disturbed us -- and here Todd is certainly not alone in the moving industry - is insurance: you pay (another) princely sum of money for insurance during the move but, in our case, whose to say that there wasn't something damaged in the two years our things were in storage? It's a sad story when a business cannot guarantee its work to be of even reasonable quality (in handling and the like) and wants the client to foot the bill instead for anything it may do that is slipshod or worse.
Anyway, once our things actually were delivered to Rhode Island and all the boxes were accounted for in the inventory, some of the larger items had no inventory sticker; it had obviously fallen off somewhere probably while in storage. The movers who delivered our things just shrugged their shoulders as if to say, "Hey big deal."
Putting your things in storage in Rutland or moving out of Rutland? Think again when choosing a mover.
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